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servicing the entire rgv
Thank you for everything that you have done for our business in regard to the complete IT transformation. ArkWare service and expertise is one to be proud of, you have always been upfront and extremely true to your word. No surprise cost, never an excuse for something that could not get done. You just always had the answer and always made it happen with great results. I appreciate your patience with me and explaining all the options involved in going from a 200 MBPS to 600 MBPS. Our POS system, IP cameras and WIFI has never run as smooth as it does now after you completely revamped it. Your hardware recommendations were always on point. I would definitely do it all over again and have and will continue to recommend your company to anyone in need. I also want to thank you for the superb after hours and weekend support you continue to give us even after the sale, it truly feels good to know your company honestly has our best interest in mind.
Thanks for everything!!!!!!
Wing Champs 5
Fast professional service! ArkWare definitely puts the customer first and is always quick to respond to any questions I have; Dustin knows his stuff. 100% recommend for businesses in need of IT services!
L. Campbell 5
Dustin Salinas is a very knowledgeable and patient person to work with.
C. Mayfield 5
Dustin has helped me when dealing with a hacker on my computer, he takes the time to help me understand and makes sure all my data is backed up and protected.
M. (Dutch) Richards 5
Mr. Salinas, in all our contacts with you, you have always answered our calls. You have always been at our office as soon as possible and you have always given us options to correct our concerns with our IT issues. We have always been pleased with your services. Thank you.
Mercedes Family Dentistry 5
I no longer worry about any IT & networking issues; working from home usually presents several issues from connection errors to slowness all which ArkWare has resolved. I am not “computer savvy” however despite my mediocre ability, Dustin waited patiently for me to explain the problems I was experiencing and assured me their goal was to get me back up and running in the fastest manner possible without taking unnecessary risks to keep personal information secure. I was educated and followed up with after a couple of days to make sure I had no lingering issues. We all know someone that can fix our computer issues but what made ArkWare stand out from the rest was that he took his time to make sure that I no longer had any questions, my issues were no more and that I could call or text him with the smallest questions at any time.
L. Morales 5
Friendly! Fast! Very different to anyone else I’ve worked with. Informative!
I’m a video guy and I know nothing about computers.
He broke everything down to a level of understanding.
A. Medina 5
ArkWare has been a tremendous help in organizing our office network to be in compliance with all rules and regulations to run a Home Health Agency. ArkWare has shown great professionalism throughout the agency quest to obtain a safe and secure office computer network utilizing all the up to date safety measures to protect our patient’s private information. I definitely recommend ArkWare for all your I.T. services.
Letty Zecca, Admin 5
I have had Dustin Salinas as my IT technician company since 2003, and have gone through items as small as ordering computers to moving locations to virus protection. Dustin and ArkWare have always been professional, timely, and fair. ArkWare is honest in their assessments and have never tried to give me a solution to my IT matter that is over and above what is needed to solve the problem.
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If you have any computer concerns or questions in general please contact us, we’d love to help any way we can. Your Security is Our Pledge at ArkWare.